Connected systems

Custom AI Integrations

AI becomes more useful when it can work with the systems your team already depends on. We help connect AI workflows to Microsoft 365, SharePoint, Teams, Outlook, CRMs, ticketing systems, databases, websites, APIs, and other business applications.

The goal is to reduce swivel-chair work: copying information between systems, checking multiple places, and manually triggering the next step.

What this can include

A practical service shape, not a one-size-fits-all tool.

We keep scope clear, document data access, and build human review into workflows where accuracy or judgement matters.

01

Microsoft Graph Integrations

Secure integrations with Microsoft 365 data such as users, mail, calendars, Teams, SharePoint, OneDrive, and files.

02

CRM & Ticketing Integrations

Connect AI workflows to customer records, service tickets, case notes, follow-ups, and internal support systems.

03

Custom API Connectors

Build integrations with business systems that have APIs but no ready-made automation connector.

04

AI Action Workflows

Create controlled workflows where AI can draft, classify, summarise, route, or prepare actions for human approval.

05

Secure Integration Review

Review permissions, data flows, secrets, logging, and access control before AI is connected to business systems.

Next step

Need help with Custom AI Integrations?

Not sure where AI fits in your business yet? We can review your current tools, processes, risks, and opportunities, then recommend a practical roadmap.